Just like everything else in life, there is a code of etiquette online. LinkedIn, which is known for being the professional’s social network, tends to be more conservative than the others. On LinkedIn you are often connected with your co-workers, management, and other business professionals. For this reason, you will want to manage your reputation [...]

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If you have a Facebook page for your business, listen up, changes are happening. Starting today,  March 30th, your Facebook page’s wall will cease to exist. In its place will be a timeline. The timeline is Facebook’s new way of organizing the information on your page. You will not lose any past information, it will [...]

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Getting involved in a conversation with someone writing bad comments about your company on Twitter is a slippery slope. Ninety percent of the time I recommend not intervening. People need to let off steam and they will find a way to do it whether you’re watching or not. I only recommend you intervene if you [...]

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Thank you to everyone who came to today’s social media panel discussion. Especially to the panelists: Wendy Martinenas, Laurie Andrew, and Bob Zukowski. Also, a big thank you to Trumbull Library and Lena Gjonaj for hosting and coordinating today’s panel discussion. Below is the presentation from the panel discussion for those of you looking for any [...]

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